Returns & Exchanges
At Dog is Human, we stand by the premium quality of our human-grade pet health products and want you and your pup to be completely satisfied. If our products don't meet your expectations, we offer a 30-day return window for all unopened and lightly used items.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Prepare Your Package
Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it returns to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing